EduReach (“we”, “us”, “our”) is a South African regional parent media platform distributed through partner schools. Our core product is the EduReach Parent Pack, a printed booklet distributed to parents via learners on a quarterly cycle. This Privacy Policy explains how we handle personal information when you use our website or contact us.

1) Who we are

EduReach operates as a trading name (T/A) under Yeli Grocery Savings (Pty) Ltd for banking and administration purposes. This does not change how EduReach services are delivered.

2) What personal information we collect

We only collect personal information that is reasonably necessary to respond to enquiries and operate our partnerships.

Depending on how you interact with us, we may collect:

• Name and surname
• Email address
• Phone number / WhatsApp number
• Organisation name (school / business / sponsor)
• Municipality/region
• Enquiry details (message content)
• Basic technical data (e.g., browser type, IP address, pages visited) through standard website logs and analytics (if enabled)

We do not request or collect sensitive personal information unless it is voluntarily provided and necessary for the specific purpose.

3) How we collect personal information

We may collect information when you:

• Contact us via email, WhatsApp, telephone, or forms on our website (if forms are used)
• Request partnership information (schools, advertisers, sponsors)
• Browse our website (via cookies/logs where applicable)

4) Why we collect and use personal information

We use your personal information to:

• Respond to enquiries and provide requested information
• Manage school distribution partnerships and scheduling
• Manage advertising enquiries and booking processes
• Facilitate sponsor-to-school introductions and follow-ups
• Verify sponsorship outcomes where relevant (e.g., confirmation and basic reporting)
• Improve website performance and user experience
• Prevent fraud, abuse, or security threats

5) Printed Parent Pack and schools

EduReach is distributed through partner schools as a printed Parent Pack. Schools act as distribution partners and do not provide EduReach with parent contact lists as part of our standard operating model.

If a school or sponsor provides contact details for official school points of contact (e.g., a principal or staff member responsible for liaison), we use those details only for partnership communication.

6) Sharing of personal information

We do not sell personal information.

We may share information only when necessary for operations, including:

• With partner schools (for partnership communication and sponsorship facilitation)
• With service providers who assist with website hosting, email delivery, security, printing coordination, or analytics (only as needed)
• When required by law or lawful request

Where service providers are used, we take reasonable steps to ensure they protect personal information appropriately.

7) Cookies and website analytics

Our website may use cookies and similar technologies to:

• Ensure the site works correctly
• Improve speed and performance
• Understand general site usage (analytics), if enabled

You can control cookies through your browser settings. If you disable cookies, some site features may not function as intended.

8) Data security

We implement reasonable security measures to protect information, including:

• Website security tools and access controls
• Malware scanning and firewall protection (where configured)
• Limiting access to business email accounts and admin systems

No method of electronic storage is 100% secure, but we take reasonable steps to protect your information.

9) Data retention

We keep personal information only as long as needed to respond to your request, maintain business records, and meet legal, accounting, or operational requirements. When information is no longer needed, we delete it or de-identify it where reasonably possible.

10) Your rights (South Africa / POPIA)

Under the Protection of Personal Information Act (POPIA), you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Object to processing in certain cases
• Request deletion of information (where lawful and applicable)

To make a request, contact us using the details on this page.

11) Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies separately.

12) Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

13) Contact us

If you have questions about this Privacy Policy or how we handle personal information:

• WhatsApp: 061 784 9938
• Email: admin@edureach.co.za